Blended Toolkits: The Pragmatic Approach to Business Excellence

Extensive research into the current state of commerce indicates that the C-suite is pressing for outcomes, rather than incremental improvement. In this PEX Network video, recorded during PEX Week North America, Ana Lapera, Director - Process Improvement Strategy at Fannie Mae, looks at how the true meaning of process excellence is helping the business deliver on its strategic goals.

Watch this session to discover the real advantages of reframing your approach towards achieving business goals, and take away a range of strategies to ensure that you are practising 21st century process and delivering value to your CEO.