To map or to model - that is the question....
Documenting your business processes is the first step in any business process transformation. Most organizations start by drawing graphical representations of their processes – effectively flowcharts - using lightweight software like Microsoft Visio, or SmartDraw. Process Mapping is usually seen by the business as enough…but should companies take a more serious look at modeling tools?
In this Process Perspectives podcast Mark McGregor, Director of Business Architecture at OpenText, discusses research he did while at IT advisory firm MWD advisors and explain common misconceptions about process modeling.
Read the transcript here: Process mapping versus modelling: Interview with Mark McGregor
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