Older, wiser and a few grey hairs....what happens as process excellence matures?
In life, as we age we say we grow wiser and with a few gray hairs to show for it. So what can you expect in an organization once you’ve been doing process excellence for a few years? In this Process Perspectives podcast, Forrester's Derek Miers explains the concept of process maturity and discusses what he hopes to get out of some new research he's conducting into the subject in collaborating with us here at PEX Network.
If you're interested in participating in this research, you will get not only a personalized copy of the report benchmarking your answers against others in your industry, but also receive a selected Forrester Research paper of your choice. Take the survey here.