Dealing with business growth

It’s a nice problem to have: your business is growing, profits are up, and customer orders keep coming in. But when companies experience rapid growth they can very quickly find that the way they’ve operated in the past can’t keep pace with the new business needs. That was the challenge facing Catalent Pharma Solutions' Bolton facility. As the company grew it soon found that its productivity was hindered by old processes that hadn’t been changed to match the company growth. So how did they turn it around?

In this Process Perspectives podcast, Ian Swift, Operations Manager at the Catalent Pharma Solutions' Bolton facility talks about instilling a continuous improvement mindset at the facility and why people are more important than process. .

With technology as time goes on new processes create faster solutions and your old phone or laptop may be left behind. Much is the same with any business process management scheme, if your plan is slowing and has encountered speed-bumps and you are considering in investing in a business process management solution in the next 2-3 years then PEX’s: BPM Open House will give you tips and strategy ideas for you current or upcoming business plan.

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