Fujitsu reveals new business strategy to accelerate digital transformation of financial institutions

Fujitsu Limited revealed a new business strategy to accelerate the digital transformation of financial institutions. The firm aims to contribute to solving societal issues by shifting its business model and portfolio towards service-based offerings, according to the announcement.

Fujitsu has newly systematized initiatives focused on the financial industry. These will combine its deep expertise in financial operations with the advanced capabilities of Fujitsu Uvance, leveraging cutting-edge technologies and open architecture including artificial intelligence (AI).

The evolution of the financial industry

The financial industry is evolving rapidly. Alongside the ongoing digital transformation – such as the move toward cashless payments and the automation of financial processes – non-financial companies are increasingly incorporating financial services into their offerings. By embedding these services into their platforms, they’re enhancing the customer experience.

As this trend continues, consumers can expect more accessible and integrated financial solutions, driven by innovation and collaboration between traditional financial institutions and companies across various sectors.

Join us at All Access: AI in Business Transformation 2025! Future-proof your business and accelerate growth with the right strategy and latest technology!

How Fujitsu will accelerate the digital transformation of financial institutions

Fujitsu aims to enrich lives by creating a smart society through the continuous evolution of reliable accounting and branch solutions – and by leveraging the data they generate, the firm stated.

Financial industry-focused initiatives with Uvance offer the following key solutions, which will be gradually expanded in stages:

• Fujitsu’s core banking solution: Fujitsu’s new core banking solution is a cloud-native core banking solution that addresses challenges of flexibility and scalability. The open API function enables the integration with external services and this architecture aims to automate system development using generative AI technology in the future.
• Fujitsu’s digital channel services: Fujitsu’s digital channel services is a store solution that supports the transformation of business operations, customer experience and work styles by turning the financial front function of customer contact into a service in order to evolve bank branches into hubs for rapid decision-making through the use of AI. The solution provides integrated management of digital channel operations and cash-based procedures, enabling streamlined operations through seamless integration of remote and in-person interactions.

Through the provision of financial industry-focused initiatives with Uvance, Fujitsu will help to enhance the operations of financial institutions and advance the realization of a more prosperous society.

Fujitsu also announced plans to end the provision of its proprietary ATMs and branch-specific hardware business in Japan by the end of March 2028. This move aligns with its strategic shift toward accelerating financial digital transformation through service-oriented offerings.

As part of this transition, Fujitsu has reached a basic agreement with OKI Electric Industry Co., Ltd. to procure hardware, ensuring continuity in supply to support its software solutions. Additionally, Fujitsu will continue to provide tailored hardware solutions for ATMs in convenience stores across Japan.

All Access: Change Management or Business Transformation 2025

All Access: Change Management or Business Transformation 2025 from PEX Network will help professionals get an understanding of the latest developments in change management, including how to overcome resistance to change, how to create a culture of change, and how to measure the success of change initiatives.

Register Now