Transforming with your customer: The evolution of an operational excellence partnership

Access this case study to learn how organizations can accelerate transformation initiatives through an operational excellence partnership

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  • Our evolution from a product-centric technology provider to services-led
  • Lessons learned developing infrastructure management (IM) services
  • Using our own transformation experience and automation toolkit to simplify, improve and optimize customer business processes

Ryan Beckwith, national process automation consultant, Ricoh

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