[VIDEO] NHS: Implementing a new programme categorically transformed the way services were delivered
How do you implement a transformation in an organization where mistakes can literally be a matter of life and death? Anil Matthews was the NHS's Group Director of Continuous Improvement With over more than 12 years experience in Continuous Improvement in many industries.
In this presentation from PEX Week Europe Spring Anil Matthew explains how implementing The Patient First Improvement Programme categorically transformed the way services were delivered at the NHS.
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