Ahead of the Business Performance Excellence USA conference taking place from September 26 -28, 2016, PEX Network columnist Ian Gotts, takes a closer look at rise of Operational Excellence in Silicon Valley and what's next for Operational Excellence 2.0. I spent 15 years building Nimbus, a process mapping company, to a reasonable size in the UK and a very successful exit. I now live in San Francisco where I have become an avid student of “the Silicon Valley way”. And 4 years after...
