12 Days of PEXmas, Day 11: Technology usage in Process Excellence

Technology is playing an ever greater role in all aspects of business operations. Whether it’s supporting and automating processes or enabling new business models, Information Technology has transformed the art of the possible within companies.

Technology enablement, when correctly utilized, has the potential to make process improvements higher impact and with greater reach within an organization.

Currently, the vast majority of process excellence practitioners (64.5%), according to our 2014 survey, use process modelling or mapping tools to support their projects/initiatives (see the chart below).

Workflow automation technologies come second with 39.4% of respondents indicating some form of automation tool or technology is helping to support process, while Document Management solutions for supporting the flow of documents through processes rank third with 35.1% of respondents indicating that they already use a document management solution.

Invested in a new technology recently? Looking at spending on a new solution in the next year? All of the key technology players in Process Excellence will be in attendance at this January’s PEX Week USA. To find out how you can meet them, trial solutions and find out what your competitors are investing in, download the agenda below.

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