BPX launches new business process management (BPM) services to boost digital transformation

Process consulting firm Business Process Xperts (BPX) has launched an expanded suite of business process management (BPM) services to assist organizations in accelerating digital transformation.

The BPM service suite has been developed to meet the needs of organizations across diverse industries such as retail, manufacturing, healthcare and finance, according to the announcement.

BPX’s services include process discovery and documentation, workflow automation, informatics and digital transformation roadmaps and KPI endpoint performance monitoring. The service expansion solidifies BPX’s role as a trusted strategic partner in the BPM space, the company stated.

Meanwhile, BPX is also making investments in its own advanced tools and platforms that can link into the client systems to enable a seamless move to automated workflows. 

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BPX’s new BPM services

Modern organizations face competition pressure, cost pressures and consumers becoming ever more demanding with service outcomes where speed and personalization have become a necessity, commented Nikhil Agarwal, founder of BPX.

“BPX’s broadened suite of BPM solutions offer organizations a strategized approach to achieving operational excellence [OPEX] at a time when organizations are exploring agile and intelligent process frameworks to improve competitive advantage.”

BPX has a mission of assisting organizations in rethinking, automating and optimizing their business processes through a digital-first mindset, Agarwal added.

“Our new BPM service suite offers organizations the same opportunity to rethink, identify where competitive advantage can be gained and position themselves for sustainable future growth.”

BPX has already begun onboarding multiple new clients through this offering and is finding early wins related to decreasing turnaround time, improving resource utilization and improving collaboration across functions.

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BPM is spearheading business transformation

BPM is the leading technology organizations use to support business transformation, cited by 53 percent of respondents, the PEX Report 2025/26 found. This is ahead of business intelligence and data analytics (52 percent), artificial intelligence (AI) (48 percent) and digital transformation tools (44 percent). 

The top four benefits of BPM are streamlining processes, enhancing business transformation, improving customer/employee experience and supporting AI adoption. That’s according to an audience poll ran during All Access: BPM Business Process Management 2025.

The BPM market is estimated to be worth more than US$21 billion in 2025, projected to grow to a staggering $70.93 billion by 2032, according to data from Fortune Business Insights.

“BPM works as a compass for transformation, making sure each initiative heads in the right direction,” commented Diego Borquez, regional business process manager for Latin America at Pacific International Lines and PEX Network Advisory Board member.  “In my experience, a clear BPM framework helps identify the true value drivers – efficiency, accuracy and customer impact – and lets the organization prioritize projects accordingly: invest in what moves those metrics, postpone what merely adds complexity.”

In short, BPM provides the framework to align efforts, the lens to prioritize wisely and sets the pace to turn transformation goals into measurable business results.

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