APAC insurance & law firm Wotton Kearney taps Appian to transform reporting processes

Asia-Pacific (APAC) specialist insurance and risk law firm Wotton Kearney is partnering with Appian to transform matter management and client reporting processes.

The new system, known as the Organized System for Claims and Reporting (OSCAR), will replace legacy infrastructure to deliver real-time insights, automated data processing, and streamlined reporting.

The digital transformation initiative, scheduled for deployment in early April 2026, is expected to save significant lawyer hours each year.

Since its founding in 2002, Wotton Kearney has grown from two to 95 partners and boasts a dynamic force of over 500 lawyers across Australia, New Zealand, Singapore, and Thailand.

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Automating time-intensive manual processes

Wotton Kearney’s existing manual processes for client reporting and matter tracking rely heavily on time-intensive operations and consume substantial resources, according to a press release. Built on the Appian Platform, OSCAR will leverage artificial intelligence (AI) for automated data extraction, eliminating manual data entry and improving accuracy across complex legal matter management workflows.

The new system will incorporate AI in intelligent document processing (IDP), email classification, and document generation while also integrating with Wotton Kearney's financial ERP system and automating client reporting with real-time insights.

Enhanced reporting capabilities will provide clients with greater transparency and insights into their legal matters, while improved operational efficiency will enable faster response times and more competitive service delivery.

“This collaboration reflects our commitment to innovation in our legal service delivery,” said Charles Simon, managing partner, casualty, and operations at Wotton Kearney. "By integrating Appian, we’re enhancing accessibility, responsiveness, and value for our clients while positioning ourselves at the forefront of legal technology innovation.”

Transforming legal operations through intelligent automation

Wotton Kearney’s partnership with Appian aligns with its shift toward digital-first solutions and proactive legal support in the APAC region, Simon added. “As a trusted advisor to insurers and corporates across APAC, we're proud to partner with Appian to extend our reach and impact.”

Appian’s platform enables Wotton Kearney’s to build a solution that aligns with its unique operational requirements and client expectations. This isn’t just about adopting new technology, it's about fundamentally enhancing how the business serves its clients and manages complex legal matters, Simon said.

“We're excited to partner with Wotton Kearney as they transform their legal operations through intelligent automation,” commented Luke Thomas, area VP of APAC and Japan at Appian. “By combining Appian's AI-powered automation with Wotton Kearney’s deep expertise in insurance and risk, we’re delivering a platform that eliminates complexity, accelerates reporting, and creates more time for lawyers to focus on their clients. This is a powerful example of how the legal industry can reimagine its operations with Appian to achieve both efficiency and innovation at scale.”

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