Articles

Bringing enterprise architecture management (EAM) and business process management (BPM) together allows a business to deliver more consistent outcomes

The growth and evolution of task mining is being fueled by several key factors. Here are five trends shaping task mining in 2025

Volatility, uncertainty, complexity and ambiguity (VUCA) are no longer occasional disruptors, they are the business environment we now operate in

Are we seeing the end of the ‘open’ illusion? Here are three lessons learned from OpenAI’s strategy leak

Ramnath Natarajan and Tyson Browning explore adapting to change in a dynamic environment

It’s time to reignite your corporate innovation! Here are five ways business transformation leaders can avoid falling into the innovation theater trap

Agentic orchestration introduces a model where autonomous, context-aware AI agents coordinate, optimize and evolve specific enterprise workflows in real time

A process center of excellence is a centralized team or function that drives process improvement, governance and capability building across an organization

Why business transformation leaders and laggards are separated by centuries, not decades

Process excellence certification offers several tangible and strategic benefits for business leaders

LATAM Airlines is soaring again thanks to a commitment to operational excellence (OPEX) and resilience

The most hazardous part of any business transformation role isn’t the strategy, KPIs or delivery expectations – it’s the office politics you’re not prepared for