ABBYY launches new process AI solutions

Process automation vendor ABBYY released two new artificial intelligence (AI) solutions, Process AI for Consulting (PAIC) and IDP Analytics.

The new solutions are designed to meet the demand for purpose-built AI that delivers process optimization and provide ABBYY partners and customers with advanced process insights and optimized document-centric operations, according to the announcement.

PAIC is specifically tailored for ABBYY partners to empower them with process intelligence to accelerate project timelines, while IDP Analytics augments ABBYY’s intelligent document processing (IDP) workflows with data-driven insights.

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Accelerating project timelines with process intelligence

PAIC harnesses the power of process intelligence to deliver data-driven insights that drive measurable business outcomes, according to a press release. The solution provides consultants with fast, flexible and hassle-free access to ABBYY’s process intelligence platform, ABBYY Timeline.

By using PAIC, consultants can quickly uncover process inefficiencies, pinpoint improvement opportunities and create a clear, actionable roadmap to success, according to ABBYY. The platform is designed to help organizations avoid wasted AI investments by ensuring that underlying business processes are efficient and optimized.

PAIC’s flexible licensing model also eliminates technical and administrative complexities, empowering consultants to focus on delivering results and tracking performance with precision.

“Process AI for Consulting goes beyond surface-level analytics by transforming raw, disparate data into streamlined and actionable insights,” said Bruce Orcutt, chief marketing officer (CMO) at ABBYY. “Consultants can identify issues, implement solutions and monitor progress within a single intuitive platform. This clarity drives impactful results and strengthens client trust.”

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Combining IDP with process intelligence

IDP Analytics tackles the challenge of 90 percent of documents being unstructured within organizations’ business processes. It provides powerful, data-driven insights that illuminate value potential, cost-saving opportunities, process bottlenecks and areas for optimization, ABBYY said.

By seamlessly combining ABBYY’s IDP and process intelligence technologies, IDP Analytics provides a unified view that empowers organizations to continuously improve document-centric operations.

It delivers a dynamic digital twin of the document process, complete with pre-built dashboards that track key metrics like average processing time, cost and straight-through rates. These can be tailored to business priorities, revealing inefficiencies, benchmarking performance and uncovering clear opportunities for optimization.

“IDP Analytics provides customers with the ability to understand and measure the business value and impact of their IDP platform – whether it’s employee productivity gains, accelerating customer service response times or reducing the cost per document processed,” said Orcutt. “We accomplish this by leveraging our proven process AI to deliver a comprehensive, analytics-driven approach to document-centric programs that has proven to return millions of dollars in savings.”

All Access: Future of BPM 2026

You asked, and we listened. Business process management (BPM) remains the cornerstone technology for driving organizational transformation, according to the survey results featured in the latest PEX Report. As we look toward 2026 and beyond, generative AI, agentic AI, and intelligent process orchestration are redefining how processes are designed, executed, and optimized. BPM is your key to adapting swiftly and effectively in this new era.

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