Transforming finance: American Express sees data as fundamental

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Speaking to IQPC ahead of the Finance Transformation Summit & Corporate Finance Boardrooms Summit in London next February, Shawn Bryant, Director of Strategic Operations – Global Business Services, American Express explains their shared services model.

Giving an inside-look at their Global Business Services division, Shawn explains why these processes were brought together, how those processes were re-engineered to work in harmony and how intelligent use of data strengthens the service.