Process Mining to Understand What's Really Happening in Your Business
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Organizations can spend months mapping their "As Is" processes (i.e. documenting how they currently work) to try to understand what's really happening inside their organizations - just so that they can change it! But is there a better way?
In this Process Perspectives podcast, Dr. Anne Rozinat, an expert in process mining techniques and co-founder of Fluxicon, and Alberto Manuel, a BPM professional and CEO of Process Sphere, explain why they believe that something called process mining – effectively a technique for analysing data from your IT systems – is the solution. They explain how process mining works and explain why they believe it gives a much more accurate picture of what's really happening in an organization.
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