“Robots Do Have ‘Maximum’ Capacity” – Q&A with Niclas Sjöswärd, COO at Sweden’s Getinge Group

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Q: What is driving your shared services strategy at the moment?We have embarked on a transformation journey with the Getinge Group which among other things includes an ambitious efficiency improvement. We are relying on our shared services center structure to deliver these efficiencies. Once we evaluated the task before us, we quickly realized that the way to get there would be through automation, standardization, and optimization. Q: How and where did RPA enter the picture?It's been hard t...
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