Video: “Don't blame your RPA tool”

Sean Flannery, RPA General Manager at HCL Technologies explains that the reality with RPA is a lot of people will blame the tool when the project doesn’t go well.

 “Don’t blame your RPA tool, the tool isn’t going to make or break the journey.”

Flannery says that it is all about identifying the right processes, grooming those processes for automation, and then, any of the tools will be able to bring them home.

“So, what we’re doing here is we’re introducing the world to three lever business process management (BPM), but also letting people know what we know, what experience we have, and how we can help them,” he added.

Before getting started with automating your processes, it’s crucial to take a step back and assess whether your current processes are efficient and scalable. Deploying robots to run your process is challenging if there is no standard process to follow.

Download the whitepaper, 3 critical steps to make your make your RPA implementation a success, you will learn best practices in step one of your RPA deployment cycle. You’ll see how to best run the discovery process through evaluating your current business process, prioritizing your automation needs, and aligning the organization around the RPA initiative.