Q&A with Tuomo Sievilä, Robotic Process Automation Concept Owner at Nordea Bank
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Q. What is driving your improvement strategy at the moment?I currently lead Nordea’s retail RPA effort, so I would certainly say that robotics is what we are focusing on to deliver process efficiencies. Retail banking is the largest business area for our organization and it marked the first RPA initiative in-house. Based on our positive feedback and results, we are now also developing an overall capability relating to RPA for the enterprise. As far as this is concerned, our challenge is how to m...
