What is robotic process automation and how is it useful?

Oliver Slot

There had been a lot in the press over the last 12 months around robotic process automation (RPA) and its uses within the process and operational excellence functions. Most of this information seems to be trying to put fear into everyone’s minds that we are all going to be out of a job soon. Many of us could have been asked what RPA was 6 months ago and we would just stare back with a blank expression on our faces. With this in mind here are some of the key insights into RPA and why this is an e...
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