Podcast interview with Jean Francois Gagne on how AI is redefining processes
Jean Francois Gagne shares what artificial intelligence (AI) is doing for Fortune 500 companies, start-ups and everyone in between. He says that no matter the size of the team, you need to involve multiple groups in the process of understanding what AI can do for you in continuous improvement.
We draw a parallel to the ERP implementations of the 90’s, but where ERP was simply streamlining the business, JF points out that AI redefines how processes are conducted and redefines business models on the whole. He says that we should be passed AI being an add-on for big data or data analytics, predictive analytics or even prescriptive analytics- it should be about understanding the capabilities and constraints of AI so it’s not the human supported by AI but AI supported by the human.
Listen to the podcast now: