Avoiding change anxiety

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What part does HR have to play in managing change?

Richard Conroy joins us and shares P&Gs approach to merging HR into the change management process.


'Ultimately people will have a reaction to how work is changing. The change always drives a certain amount of anxiety and different people go through that in very different ways. That's where your HR professionals can come in from a change management perspective. But only if they're helping with the communication, and clear on what the capability needs are gonna be and how quick.'