Top 3 Pillars to Financial Services Operational Excellence




We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

Achieving Operational Excellence is fundamental to financial services firms driving forwards today, but how do these enterprises go about delivering on their promise to customers, shareholders and its staff? We know the answer as financial services firms revealed to us in the PEX Network State of the Industry Survey what their key strategic metrics are when driving successful cultural change and OpEx transformation at their organisations.

In the build up to the Operational Excellence in Financial Services Europe Summit in London, 01 – 03 December, we take a closer look at the financial segment results of the PEX Network State of the Industry Annual Survey and add insight from one of the keynote speakers at the upcoming Summit: Sophie Leng-Smith, Vice President at Deutsche Bank, about the Bank’s award-winning techniques to successfully drive transformation.

Top 3 Strategic Pillars for Financial Services:

  1. Leadership
  2. Customer-centricity
  3. Employee engagement

[inlinead]

RECOMMENDED