Stepping Process and Operational Management Up a Gear

The world of business and commerce contains a bewildering array of approaches to process improvement and process management, and sometimes it is necessary to step back, take stock of what we are doing, and redefine what we are trying to achieve. In this session, one of the keynote addresses at PEX Week Europe, Nigel Clements of The Deming Transformation Forum, explores how Dr. Deming’s organisational and leadership theory is still vitally relevant to the 21st Century and how you can integrate some of the theory to bring together your process approach, creating greater strategic alignment, performance and sustainability.