Deloitte's Bill Kane on the next "wave of operational efficiency"

Executives have grown weary of "battening down the hatches," says Bill Kane, Partner at Deloitte, are are starting to look at what they can do to start getting ahead. In this PEX Network video interview, Kane discusses key trends defining the business landscape in the year ahead, what those trends mean for business operations and where the next wave of operational efficiency needs to come from.