Using Strategy Mapping for Continuous Improvement - Head of Quality Management at Siemens Turkey

Strategy Mapping - what is it and why does it matter in process improvement? In this Process Perspectives podcast Nuray Sen, Head of Quality Management at Siemens Turkey, describes how the company uses strategy mapping techniques as an integral part of its continuous improvement programme, explains some of the benefits of the technique, and also comments on what it takes to achieve successful strategic alignment with process improvement activities. [inlinead]
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