Do you want to foster a workplace where all of your people can contribute to creating new products and services that better serve your customers? The flash of inspiration might be less important than you think.

Innovation is a function of a series of practices within an organization to create an environment where people can connect and share ideas, says Alfredo Schwarz, APEX Program Lead at AES Corporation, a global power company.

In this Process Perspectives podcast, Schwarz discusses something he calls root-cause based innovation, details some similarities between innovation management and continuous improvement and describes how you can leverage the continuous improvement discipline to foster innovations and breakthroughs in business.

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To watch the original video interview see "Applying a Root-cause Approach to Innovation" .

To read a transcript of the interview see: "Creating a Root Cause Approach to Innovation: Interview with Alfredo Schwarz, AES Corporation"