Introduction to Process Frameworks: Interview with John Tesmer, APQC
Add bookmarkIntroduction to Process Frameworks: Interview with John Tesmer, APQC
Add bookmarkHeard about process frameworks but not quite sure what they are or why anyone would want to use them? Process frameworks provide a common language and approach for companies to compare processes, functions and activities to allow for a host of activites like benchmarking, standardization, and governance.
APQC, an organization that provides best practice and benchmarking information, has one of the world's most utlized frameworks, the Process Classification Framework. In this Process Perspectives podcast, John Tesmer, Senior Program Manager, Open Standards Benchmarking at APQC, discusses what he sees as the benefits of using process frameworks, describes how organizations are using them and and even argues the case for changing the role of the CEO to "Chief Enterprise Architect".
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