To say that the car industry has come a long way since Henry Ford’s model T’s rolled off the production line is a bit of an understatement. Today the car industry is global and highly competitive. Manufacturers must innovate both their processes and their products just to stay afloat.

One of the companies that has been leading the field is that stalwart of the car industry: Ford. The company has been developing some incredibly cool new technologies for cars such as voice command for your GPS, a feature that identifies deals at restaurants nearby and my personal favourite…a lane keeping aid that alerts you if you manage to stray into the other lane. They’re also upping their green credentials making extensive use of recycled materials among many other developments. So just how did Ford get to be so cool?

In this Process Perspectives podcast, Rick Amori, Six Sigma Deployment Champion for the Research and Innovation Center at Ford talks more about the company's unique approach to innovation.

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