Dealing with process in an omnichannel world

Hosted By: Diana Davis
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About this Podcast...

The rise of social media and mobile technologies have lead to wide spread changes in behaviour. But what about the impact on businesses and processes?

In this Process Perspectives podcast Darren Johnson, Chief Growth Officer at Kodak's Personalised Imaging Business, discusses the tectonic shifts happening in the ways that companies must now interact with their customers.

Read the transcript here: Retail in a networked era: Interview with Kodak’s Darren Johnson


Crowne Plaza Berlin Potsdamer Platz, Berlin, Germany
February 26 - 27, 2018
Millennium and Copthorne Hotels, London, United Kingdom
February 25 - 27, 2018
Horseshoe Bay Resort, Austin, TX, United States
March 25 - 27, 2018