Leadership and other critical success factors for process excellence



In this Process Perspectives podcast Paul Nelson, Supply Chain Senior Director & Lean Sigma Leader for Shire Pharmaceuticals Inc, discusses the importance of leadership when deploying process excellence.

Key questions addressed in this podcast:

  • Is operational excellence moving up the priority list for pharmaceutical companies?
  • What are the key drivers for pharma companies to consider an operational excellence program?
  • Are there certain areas of the pharmaceutical business that are more ripe for improvement than others?
  • What are the key aspects that contribute to success of operational excellence in pharma?