Or, if you're already a Process Excellence member, sign in below to view this content. Sign In Join
In these times of straightened finances and aging populations does healthcare need a "radical new vision"? Neelie Kroes, vice-president of the European Commission, argued recently that "we must rethink the way we deliver, organise and finance healthcare. Fundamental reform of our systems are needed, enabled by information and communication technologies".
In this Process Perspectives podcast, Miles Ayling, Director of Innovation and Service Improvement at the Department of Health in England discusses what the future of healthcare service provision could look like and why innovative use of technology will be key to improving the quality of patient care in the future.