Translating Process Excellence to Enterprise Excellence…A Look Ahead

Roger Price

Process Excellence as a discipline can be a bit hard to figure out. Process improvement approaches such as Lean, Six Sigma, TQM and BPM have existed in one form or another for years and, when implemented to good effect, have produced tremendous results. Yet for every “success story,” there are companies that made a serious commitment to process excellence but didn’t see the rate of performance improvement that they expected. In our experience, there are two challenges that have held companies ba...
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