Digital Adoption
From AI excitement to alignment: Making digital adoption work
March 11 by Terry Hu
Digital adoption cannot be sustained by hype. Any new digital technology, AI or not, should align with the current capabilities of your organization
DOGE deploys custom chatbot to automate federal tasks
March 11 by Michael Hill
The Department of Government Efficiency (DOGE) has reportedly rolled out a custom chatbot to 1,500 federal workers to automate tasks
Reinventing banking: Physical vs digital approaches to service excellence
February 21 by Diego Borquez
True transformation goes beyond technology. It is about redefining operational models to improve efficiency, enhance customer experience and control costs
6 free generative AI training courses for business leaders
December 03 by Amelia Brand
Explore free generative AI courses to boost business innovation and productivity
What are digital twins? A PEX Network guide
March 05 by Process Excellence Network
Explore the impact of digital twins on efficiency, predictive maintenance and operational performance
