Columns

Succeeding With BPM Implementation

Why customer centricity calls for a 3-dimensional view of processes
2012-12-07

Beyond Process Excellence – Leveraging BPM for end to end business transformation
2012-10-16

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Process Theory

Does Social spell the end of the Outside-In customer experience?
2012-10-15

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Tales of a Master Black Belt

Common VOC Mistakes & How to Avoid Them
2011-12-20

Four Factors for Getting the Right Project Under Your "Belt"
2011-09-21

Adapting Lean Six Sigma at Xerox
2011-08-17

Guts, Imagination & the Five Essential Elements of Continuous Improvement
2011-07-20

Lean Six Sigma Top to Bottom and Everywhere In Between
2011-05-18

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The Chain Reaction

VOC: Invent Something Cool and 'They' Will Come?
2011-03-14

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Low-code Development Platforms: Could one be right for you?

Why and how to apply lean startup to digital innovation
2016-01-14

Low-code in action: Two UK brands using "test and learn" to improve CX and reduce costs
2015-11-09

Test and Learn - When and How Should you Apply a More Experimental Approach to Process Improvement?
2015-09-24

What exactly is a Low-code platform?
2015-07-29

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How to apply lean principles and automation for process adoption and perfection

2020-03-11
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If you want to realize the maximum benefits of automation, it is essential to apply lean principles...

How to apply lean principles and automation for process adoption and perfection

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2020-02-26
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Innovation through continuous improvement

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Columns

Succeeding With BPM Implementation

Process Theory

Tales of a Master Black Belt

The Chain Reaction

Low-code Development Platforms: Could one be right for you?