IT Insider: Creating Business Value with Quality IT Posts
Columnist Gene Rogers on making sure you know what to do when IT systems go down
The most frequent comment I get when discussing IT Quality is, "I want to improve but I just don’t know where to start". I can empathize with the comment. It can be overwhelming when you look at the various IT areas (A...
"What in the world have I gotten myself into?" That’s usually what I am asking myself the first week after taking over a new IT team. Fortunately, "been there, done that" really does help in this situation.
If your business model is based on creating and publishing applications, the benefits of the faster DevOps model are obvious. Otherwise, the benefits are more subtle ... though the time and effort are well worth it - and here’s why.
Change is now upon us, warns our columnist Gene Rogers. IT reorganization is here and the opportunities of DevOps cannot be questioned. Despite doubts surrounding the deployment of DevOps, IT Managers can no longer ignore "the future of IT"....
Continuing from the IT Quality definition from last month...
These measures are okay. We need availability, fewer defects, and on-time projects. However, those are just table stakes; the building blocks of credibility. In and of themselves, these measures add no value to customers, and customers want value.
IT Quality, as far as Gene Rogers can tell, doesn't exist. So how do you measure it?
