Getting Your Organization to Make Decisions Based on Data: Why It’s Such a Challenge and What You Can Do About It



Genna Weiss
06/01/2010

Process Excellence professionals strive to create an organizational culture that bases its decisions on data. But getting an organization to use data-driven decision making is easier said than done. Often times, it’s the exception rather than the norm. This Profit through Process podcast reveals why this is a challenge, what stops people from using data, and what you can do about it.

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Genna Weiss of Six Sigma IQ speaks with Mary Federico of Organizational Behavior Strategies. Federico, who has spent the last 10 years applying organizational behavior principles and techniques to the area of Process Excellence, discusses:

• The common reasons behind why people don’t rely on data to make decisions
• How these decisions can be made either deliberately or unconsciously
• How cognitive biases can get in the way of data driven decision-making
• Strategies that you as a senior leader, Process Excellence initiative leader, or Lean Six Sigma Belt can use to move your organizational culture towards making decisions based on data