Transformation 2.0: the digital bank
Legacy banking has been dramatically transformed by digital upstarts, and while the change has caught some businesses unprepared, the industry as a whole is fighting back.
This whitepaper looks at some of the ways in which technology is:
- giving the customer a more streamlined service
- narrowing the gap between business as usual and the bank of the future
- saving money
- delivering frictionless services to customers who are demanding more