Slower growth in the telecommunications industry means that there is increasing pressure on profit margins, says Mark Zirbser, Head of Process Excellence at global telecommunications company Cable & Wireless, so improving process efficiency to drive growth has become a critical role of process improvement in the industry.
In this PEX Network video interview, Zirbser discusses how Process Excellence is as much about innovation as improving operational performance. He also reveals how Cable & Wireless' process excellence unit - called Business Enablement and Technology - brings together "change agents" from IT and Lean Six Sigma in order to garner the best that each discipline has to offer.
Reach Process Excellence professionals through cost-effective marketing opportunities to deliver your message, position yourself as a thought leader, and introduce new products, techniques and strategies to the market.
Already an IQPC Community Member? Sign in Here or Forgot Password
Sign up now and get FREE access to our extensive library of reports, infographics, whitepapers, webinars and online events from the world’s foremost thought leaders.
We respect your privacy, by clicking ‘SUBSCRIBE’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.