How to Create a Culture of Lean Process Improvement
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How to Create a Culture of Lean Process Improvement
Add bookmarkMark Stewart, Lean Six Sigma Deployment Leader at Xerox Europe, joins PEX Network to discuss how Xerox keeps Lean front of staffs' minds and pinpoints the value it’s driving for the business. Mark explains why, at a company that has been deploying both Lean and Six Sigma for a number of years, it is recognised that Lean needs to be tailored to fit with the organisational structure and culture – so here Mark outlines the approach taken to Lean deployment to fit with the 'Xerox' culture. He also offers some advice for companies that have driven Process Excellence for a number of years looking to capture that next one per cent, and how to engage the entire business in Lean. Finally, on a personal level – he offers key learning lesson for Lean Leaders if he were to start the journey all over again.
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