Practical lessons on Business Process Management (BPM) from Chevron
The evolution of process management at an oil giant
In this Process Perspectives interview, Jim Boots, author of a new book out called BPM Boots on the Ground details the lessons he learned about Business Process Management (BPM) implementation during his 30+ year career at oil giant Chevron. In this interview, Boots discusses how approaches to process management evolved during his time at Chevron, key learning points along the way and even weighs in on what he thinks the definition of B...
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