Managing processes in IT: Interview with Swedbank's Viktor Petermann

  • Managing processes in IT: Interview with Swedbank's Viktor Petermann
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About this Podcast...

Today’s IT department has to contend with lots of complex technology, business users that have varying levels of technical know-how and customers that are interacting with the company’s technical infrastructure through an incredible variety of devices. So can process management help?

In this Process Perspectives podcast, Viktor Petermann, IT Governance manager at Swedbank, explains how the company uses process management frameworks effectively in the CIO office and why he believes process management is well suited to managing IT processes.

EVENTS OF INTEREST

Crowne Plaza Berlin Potsdamer Platz, Berlin, Germany
February 26 - 27, 2018
Millennium and Copthorne Hotels, London, United Kingdom
February 25 - 27, 2018
Horseshoe Bay Resort, Austin, TX, United States
March 25 - 27, 2018