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Rene Lauterbach, Director of Process Improvement for EMEA and APLA at Sigma Aldrich, joins PEX Network ahead of the 3rd Annual Nordic Process Excellence Summit to discuss how leadership involvement relates to Operational Excellence within the business and how this is reflected across the Nordic region. He explains how Process Excellence and Operational Excellence are applied to smaller regions or Commissions where Sigma Aldrich doesn’t have operational activities. He also discusses the combination of Lean and Six Sigma to better serve customers and achieve a higher consistency in the business and the degree to which this is reflected across the Nordic region.