Beware Scope Creep: Technology Doesn't Need Wings

Scope creep is one of the worst offenders when it comes to projects going off track, says Rochelle Hood, Project Manager for Global Shared Services, Harris Corporation. You may have started building one product, she says, and then suddenly, it needs to have wings and it needs to be pink. In this video interview, Hood discusses where and how technology projects go wrong, emphasizes the importance of improving a process before mapping it to the technology and says that planning a comprehensive communication campaign is one of the essentials to project success.


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