My company's performance is good in virtually every measure right now (financial, customer satisfaction, etc.). No major pain points. The executive team asked me what they should be working on from a process excellence standpoint. Where is the



My company's performance is good in virtually every measure right now (financial, customer satisfaction, etc.). No major pain points. The executive team asked me what they should be working on from a process excellence standpoint. Where is the best place to start? My first thought is to do a "e;Health Assessment"e; on the core business processes so I can rank them relative to each other. What criteria should I use in my Health Assessment?