Process Intelligence for Operational Excellence: 2024 Industry Report
How to optimize complex, end-to-end business process with process intelligence
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Process intelligence refers to the use of advanced analytics to gain insights into business processes and workflows. It involves collecting, analyzing and interpreting data from multiple applications across various functions to understand how processes are executed, identify bottlenecks, inefficiencies and areas for improvement. These insights are then used by organizations to re-engineer processes and identify opportunities for automation.
“Process intelligence allows our team to identify opportunities of improvement in real-time, across functions and geographies,” Marvin Johnson, vice president service excellence at Johnson & Johnson, explained in PEX Report 2024. By providing a comprehensive view into technology, processes and organizational behavior, process intelligence serves as the “brains of the organization.”
Download our latest industry report to find out:
- How companies such as Maersk, EDP Renewables and Conseil d'État are leveraging process intelligence to maximize efficiency
- How to drive adoption of process intelligence and achieve transformational change
- How to transform process intelligence into predictive and prescriptive analysis
