Street Smarts for Change Management

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Whether you’re new to process improvement or a seasoned veteran, being able to manage the human side of a process change is vital. You can create the best process in the world, but unfortunately there’s no button inside Minitab or Excel that you can click to get the workforce to engage!

So begins the first article in this Street Smarts for Change Management compilation - a selection of the top articles on change management authored by expert and consultant Jeff Cole in his monthly column. Find out how to avoid falling into common change management pitfalls and make sure you've set your process improvement project up for maximum success.