Kurt Knoth, VP of Performance Improvement at Spectrum Health on Embedding Patient Centricity into Performance Improvement
The PEX Nextwork's 5th Annual Business Process Excellence Summit provides the USA’s ultimate guide to innovating across the enterprise and reinventing business models to achieve true performance excellence. The event kicked off with a dedicated healthcare focus day on how to improve quality, patient safety and efficiencies. The PEX Network caught up with key speaker Kurt Knoth, Vice President of Performance Improvement, Spectrum Health to discuss the challenges and opportunities of moving...
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