3 Traps to Avoid in Building a Continual Improvement Culture

Jeff Cole

In 1966, the ABC television network did something unforgivingly cruel to small children around the USA. It broadcast Batman on Tuesdays and Thursdays. That in itself wasn’t bad – the cruel part was every Tuesday evening Batman got caught in some kind of trap and we had to wait until Thursday to see how he got out. This led to many sleepless Tuesday nights and Wednesday morning playground summits to determine what we could do to help our heroes. In short, my little friends and I grew up hating tr...
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