A primer on changing perceptions regarding operational excellence

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In my view, one of the most powerful resources that PEX publishes is their periodic “State of the Industry” reports. These reports provide significant insight into the current perception of the role that Operational Excellence (OpEx) functions and teams should play in the organization and the value they’re expected to provide. These reports also surface clear opportunities for Operational Excellence Leaders and Practitioners to improve the manner in which they support the goals and objectives of...

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