Results, Perception, Learning: What Makes a Truly Effective Executive

In the competitive world of business, ineffectiveness inevitably shows up on the profit and loss statements and balance sheets of any type of institution, be it a business, university, or government agency. The only test of management that matters is performance. Either management performs or it doesn't. More than 30 years ago, Harvard's Ted Levitt said:The general rule may be laid down that bad performance reflects the existence of bad management…That is especially so in the case of b...
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